Privacy policy
1. Introduction
This Privacy Policy aims to inform users of the website www.tometgaby.com (hereinafter referred to as “the Website”) about how their personal data is collected, used, and protected by FSR, in compliance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and Belgian privacy laws.
By using this website, you agree to the collection and use of your personal data in accordance with this policy.
2. Data Controller
The data controller is:
Company Name: FSR
Legal Form: SRL
Registered Office: 7711 Mouscron, Belgium
Company Number (BCE): 0537.163.630
VAT Number: BE0537.163.630 - FR84854067758
Email: hello@tometgaby.com
3. Data Collected
We collect different categories of personal data, including:
• Identity Data: Name, surname, postal address, email address, phone number.
• Payment Data: Credit card number (via a secure provider, we do not have access to this information).
• Browsing Data: IP address, device type, browser, browsing history on our site.
• Order Data: Purchased products, order history.
4. Purpose of Data Collection
Your personal data is collected for the following purposes:
✅ Processing and delivering your orders
✅ Customer relationship management (after-sales service, returns)
✅ Sending commercial and promotional information (if prior consent is given)
✅ Improving the user experience on our website (cookies and analytics)
✅ Securing the website and preventing fraud
We do not process your data for any purposes not specified without your explicit consent.
5. Data Retention Period
We retain your personal data only for the time necessary to fulfill the purposes for which it was collected:
• Order Data: 10 years (legal accounting obligation).
• Billing Data: 7 years (tax obligation).
• Marketing Data: 3 years after your last contact with us.
• Browsing Data (cookies): See “Cookies” section.
6. Data Sharing with Third Parties
Your personal data may be shared with:
• Payment providers (e.g., Stripe, PayPal) for transaction management.
• Logistics providers for order shipping.
• Marketing partners (if you have given consent).
• Legal authorities if required by law or court order.
We never sell your data to third parties.
7. Your Rights Regarding Personal Data
In accordance with the GDPR, you have the following rights:
• Right of access: Obtain a copy of the personal data we hold.
• Right of rectification: Request corrections to inaccurate information.
• Right to object: Refuse the processing of your data for marketing purposes.
• Right to erasure (“right to be forgotten”): Request the deletion of your data under certain conditions.
• Right to data portability: Receive your data in a machine-readable format.
• Right to restrict processing: Request a suspension of data processing.
To exercise your rights, contact us at hello@tometgaby.com, specifying your request. We will respond within one month.
If you believe your rights are not being respected, you can file a complaint with the Belgian Data Protection Authority (APD):
📍 Rue de la Presse 35, 1000 Brussels
📧 contact@apd-gba.be
📞 +32 (0)2 274 48 00
8. Data Security
We implement strict technical and organizational measures to protect your data from unauthorized access, modification, disclosure, or destruction.
All transactions are SSL-secured, and payments are processed by PCI-DSS compliant providers.
9. Cookies and Tracking Technologies
We use cookies to enhance the user experience and analyze website traffic.
📌 Types of cookies used:
• Essential cookies: Required for the website to function properly.
• Analytical cookies: Measure site traffic (Google Analytics).
• Advertising cookies: Used to display personalized ads.
You can manage your cookie preferences via the consent banner displayed during your first visit or modify your browser settings.
10. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. The update date will be indicated at the bottom of the document.
We encourage you to review this page regularly to stay informed about any changes.
📅 Last updated: 01/03/2024
11. Contact
For any questions regarding this policy or your personal data, you can contact us at:
📩 Email: hello@tometgaby.com
📍 Postal Address: 7711 Mouscron, Belgium